Amazon Fixes Return Management

🤳27th August 2024 | Meta Adds Labels to Business Chats, Google Uses OG Titles for Title Links, Ad Market Grows Strong in July, CMOs Concerned About Data Security, and more!

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ECOMMERCE

🔄 Amazon Unveils New Refund & Resale Options for Returns

Amazon has introduced new options for third-party sellers using its Fulfillment by Amazon (FBA) service to manage returned items. Sellers can now issue refunds without requiring customers to return certain products and participate in the "grade and resell" program, allowing them to resell inspected returned items. Additionally, sellers can donate unsellable items to charity. 

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SOCIAL MEDIA

📲 Meta Introduces New Labels for Business Chats in Messenger

Source - Social Media Today

Meta introduces new labels in Messenger's business chats, clarifying data collection and privacy. A "Business Chat" label now appears in the title bar, and a "Business chats and Your privacy" link offers detailed info on how data may be used for ads and marketing. Unlike personal chats, business conversations aren’t end-to-end encrypted. Meta began implementing these labels earlier and is expanding them to more users.  

SEARCH

🔍 Google Search Now Uses Original Title for Title Links

Google Search has introduced the ability to use Open Graph (OG) titles for generating title links in search results, adding a ninth option for sourcing these links. OG titles, set in the og:title meta tags, are typically used to define how URLs appear on social media giving Google more flexibility in choosing the most relevant title for search snippets, improving how content is displayed in search results. 

OUTLOOK

📈 Ad Market Soars 14% in July, Marking 15-Month High

The U.S. ad market surged by 13.9% year-over-year in July 2024, the highest growth in the 15-month expansion streak. This follows a 6.8% rise in July 2023, with steady increases throughout the year, including 11% in February and 8.7% in April. The July spike signals strong growth, defying concerns of an economic downturn, according to Guideline’s U.S. Ad Market Tracker. 

🔒 Rising Threats to Marketing Data Security

CMOs are increasingly concerned about data security, with 84% identifying AI as a significant threat. While 79% recognize the critical need for strong marketing-security partnerships, a third struggle with effective collaboration, often only engaging during crises. With increasing responsibility over sensitive data due to shifts like the decline of third-party cookies, these gaps in partnership heighten the risk of breaches that could severely harm brand trust.

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